Expectation Meeting
Increase in customer retention impacts
PROFIT
The Same As Cutting Cost By
(Forbes)
Of companies believe that they deliver superior client experience, but only
(Bain & Co)
Of dissatisfide customers don’t complain-They just walk-away and you’ll never know why
(Invesp)
More cost to successfully attract a new client versus keeping an existing client
(LCE Research)
increase in retention-
(Harvard Business School)
Organization Changes Management
Expection Meeting
Expectation Meeting
Account Planning
Right Client Right Trems
Relevant Value
Transition Lite
Revelation X
Web of Infiuence
Global diversified services management firm, reported at an annual meeting of their shareholders that the implementation of Clients for Life® had yielded a
profit increase >
Retention Rate
The future of an organization depends on its ability to continuously provide Relevant Value to clients. The Clients for Life ® client retention process is a business process that maximizes your organizations capability to provide sustainable value for your clients.